Tag: Dialogue

31
Mar

Sun Life announces free virtual health care services to Group Benefits Clients

TORONTO, March 31, 2020 – As Canada and its health care system continue to cope with the COVID-19 pandemic, Sun Life is taking action to help support Clients and Canadians in need of enhanced medical support while social distancing.

Starting today, Sun Life is progressively rolling out free access to virtual health care services for its Group Benefits Clients with an Extended Health Care (EHC) benefit. In partnership with Dialogue, Clients will be able to use the virtual clinic to connect directly with a health care professional.

The service – Lumino Health Virtual Care – is being offered free of charge for an initial period to support Clients through the global health crisis. Sun Life is including the service into Clients’ EHC Benefit, giving employers, employees and their families convenient access to health care, when and where they need it.

Lumino Health Virtual Care brings the best of two offerings together – Lumino Health and Dialogue. Lumino Health is Sun Life’s online digital platform that connects Canadians with local health care providers, offers health-related content and shares innovative health solutions to help Canadians live healthier lives. The virtual care service will be powered by Dialogue, Canada’s leading telemedicine provider, dedicated exclusively to the world’s leading organizations.

“Today, more than ever, our Clients need us,” said Jacques Goulet, President, Sun Life Canada. “Our country is in the middle of a health crisis. Offering free virtual health care services to our Clients will hopefully relieve some of their stress, support social distancing efforts across the country and alleviate some of the load on Canada’s emergency health care system. We are offering this service free of charge because it is the right thing to do,” Goulet added.

Clients can easily connect to the Lumino Health Virtual Care service through a mobile app or online. Once connected, the service will triage a Client before providing direct access to a care manager, nurse or physician. The service provides Clients with acute physical and mental health care, similar to medical services provided at a primary care clinic. A multi-disciplinary team will review symptoms, provide an assessment, create a personalized care plan, write prescriptions, and make referrals to specialists or in-person care if necessary.

“Given the COVID-19 outbreak, access to health care has never been more critical. Dialogue is proud to continue playing a pivotal role, helping Canadians stay healthy and happy,” says Cherif Habib, CEO of Dialogue. “Partnering with Sun Life will help millions of Canadians quickly access health care through our secure platform from the comfort of their home. This is needed now more than ever.”  

Connecting all Canadians to virtual paramedical support

In addition to providing free virtual medical services to Group Benefits Clients, Sun Life has also taken action to support all Canadians through the COVID-19 pandemic. 

Through Lumino Health, all Canadians can access health care providers digitally. The platform enables Canadians to easily find and book an appointment with a health care professional, such as a psychologist, physiotherapist and other paramedical providers.

In response to COVID-19, Lumino Health recently partnered with OnCall Health, a secure virtual care platform trusted by thousands of Canadian health care providers. This partnership enables paramedical providers on the Lumino Health platform to connect virtually with their patients.

Click here for more information about Lumino Health.

About Sun Life
Sun Life is a leading international financial services organization providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of December 31, 2019, Sun Life had total assets under management of $1,099 billion. For more information, please visit www.sunlife.com.

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

10
Mar

Dialogue Launches an Automated Medical Assistant to Help Canadians Access Accurate and Up-to-date Information on COVID-19

MONTREAL, March 10, 2020 /CNW Telbec/ – In light of public health concerns regarding COVID-19 in Canada, Dialogue Technologies Inc. is leveraging its conversational technology to launch Chloe for COVID-19 (covid19.dialogue.co). An automated medical assistant, Chloe provides Canadians with access to the latest public health information and resources to provide advice to help prevent infection.  

Chloe, Dialogue's virtual automated assistant (CNW Group/Dialogue Technologies Inc.)
Chloe, Dialogue’s virtual automated assistant (CNW Group/Dialogue Technologies Inc.)

After hearing concerns from thousands of Dialogue patients looking for accurate and up-to-date information from public health authorities, Dialogue decided to develop and launch a free online service. Chloe offers the latest information from federal, provincial and territorial health authorities as the official response to the COVID-19 outbreak continues to develop.

For concerned Canadians looking for more information about COVID-19,Chloe will prompt users to answer a series of contextual questions to identify their location and understand potential risk factors, travel history or pre-existing medical conditions that might be associated with the spread of COVID-19. From there, Chloe will provide the latest publicly available information and resources including contact information for local health public units, prevention tips, as well as a list of affected countries and travel safety advisories. We encourage Canadians to continually check back with Chloe to ensure they have the most up-to-date information.

Chloe is available for all Canadians in all provinces and territories, offering up-to-date official guidance based on each user’s location.

Dialogue has decided to make this service and content management system open-source to allow Canadian health and government organizations to contribute up-to-date content as public health risks are reassessed and new information becomes available.

“In the wake of the global COVID-19 outbreak, we are looking to support public health authorities and ensure that Canadians are equipped with the best information they need to slow down the spread of infection.” – Alexis Smirnov, Chief Technology Officer, Dialogue

“Having helped the public during the H1N1 and SARS outbreaks, I’ve seen first-hand how the lack of accurate and timely information can impact the containment and mitigation of infection. The more informed the public is, the more likely it is to take preventative actions to stay healthy or consult with health care providers sooner to increase chances of full recovery.” – Dr. Daniel Lalla, MD, Dialogue physician

About Dialogue Technologies Inc.

Dialogue is the leading Canadian telemedicine provider pioneering virtual healthcare dedicated exclusively to employers who wish to improve the health and well-being of their employees and families. We drive real health outcomes through amazing healthcare experiences, an employee engagement playbook, and a relentless focus on patient safety and security.

23
Jan

Dialogue Technologies Inc. acquires German Occupational Health and Safety services company ARGUMED Consulting Group GmbH

MONTREAL and MUNICH, Jan. 22, 2020  Dialogue Technologies Inc., the leading Canadian telemedicine, health and well-being provider, announced today the acquisition of German Occupational Health and Safety (OHS) services company ARGUMED Consulting Group GmbH. The acquisition marks an evolution in Dialogue’s product offering and expansion opportunities in European markets.

Since 2016, Dialogue has been focused on making employees healthier, happier and performing at their best potential. This acquisition allows Dialogue to pursue its mission through a different lens and roll out its technology platform to help millions of European employees avoid preventable workplace issues.

ARGUMED provides the full range of workplace health and safety services to a diverse portfolio of clients and industries throughout Germany. ARGUMED’s expansion strategy is built around digitizing services offerings such as psychological and other risk assessments, instructions, training and hazardous substances management. Applying modern technologies plays a significant role in ARGUMED’s approach to reduce existing regulatory complexity by providing tailor-made solutions for employers and freeing their workplaces from preventable health and safety risks.

ARGUMED has set the bar for world-class OHS delivery and we are excited about the opportunity to continue building on that momentum together, said Cherif Habib, Dialogue CEO. This acquisition enables us to combine Dialogue’s industry-leading telemedicine technology with ARGUMED’s OHS expertise to further help employers create healthy, safe and productive workplaces for employees.

“Working with Dialogue will allow us to expand our reach and reinvent the way we deliver OHS products and solutions to our clients,” said Maike Laska, ARGUMED founder and CEO. “Dialogue’s vision is perfectly aligned with ours and we look forward to developing new and innovative approaches to support employers.”

“The health technology leadership we have established in Canada will be an asset as we continue to expand our operations throughout Europe,” said Philipp Dornbach, Dialogue General Manager, Germany. “Integrating ARGUMED’s OHS solutions increases our credibility in the market and gives us a more comprehensive service offering for new and existing clients.”

“Invest in Bavaria is very happy to welcome Dialogue with its European headquarter in Bavaria! With the acquisition of ARGUMED, Dialogue laid the foundation for growth in Europe,” said Dr. Wolfgang Hübschle, Executive Director Invest in Bavaria. “May both companies prosper from their cooperation! We look forward to more jobs being created.” 

Quick facts

Dialogue has acquired ARGUMED’s full business operations, including the organization’s Munich and Freiburg headquarters, along with its 50 partnerships with competence centres across Germany. The ARGUMED acquisition represents a new business line for Dialogue and the opportunity to meet a significant portion of the $28B EU OHS total addressable market (TAM);

As part of the transaction, ARGUMED will continue to serve existing and new clients, while Dialogue builds new technology to support and improve the delivery of OHS services digitally;

With support from Dialogue, ARGUMED will expand its operations, customer-facing, product, and technology teams in Germany and throughout the European Union;

The transaction will create dozens of highly-skilled local jobs in Canada and Germany.

 

AI STARTUP RUBIKLOUD TO BE ACQUIRED BY OTTAWA-BASED KINAXIS FOR $81.4 MILLION CAD

OTTAWA, ON, June 15, 2020 – Kinaxis® Inc. (TSX: KXS), the authority in driving agility for fast, confident decision-making in an unpredictable world, has signed a definitive agreement to acquire Toronto-based Rubikloud, a disruptive, emerging provider of AI solutions that automate supply chain prescriptive analytics and decision-making in the retail and consumer packaged goods (CPG) industries.

Globally-recognized retailers and CPG manufacturers in the health and beauty, household and grocery segments use Rubikloud’s AI-based products today. Their offerings include demand forecasting and automation to manage and optimize trade promotions, pricing and assortment to drive product demand and dramatically improve financial results. Kinaxis will enhance RapidResponse’s demand planning capabilities with the Rubikloud offerings, anticipating initial opportunities in the company’s rapidly-growing CPG customer base and over time for other industries such as life sciences. The acquisition also offers Kinaxis a springboard into the enterprise retail industry.

“Rubikloud has capabilities and value that we can offer our CPG customers today, leads us into the retail industry with some bellwether accounts, and adds a group of approximately 80 people to an already-impressive AI and machine learning (ML) team here at Kinaxis. Over time, this enhanced group will contribute to new and existing AI-powered capabilities across the full Kinaxis RapidResponse® platform and applications,” said John Sicard, President and CEO of Kinaxis. “This acquisition reflects the growing importance of AI and ML to power intelligent automation and augment human decision-making to better deliver on customer promises, remove waste and increase resiliency for effective risk management.”

Rubikloud’s SaaS-based ML offerings empower retail and CPG manufacturers to transform their core operations by improving and automating complex, profit-generating decisions. Rubikloud’s proven AI capabilities and intuitive tools enable users to leverage disparate data sources to improve forecast accuracy, site-level allocations, inventory availability and promotion plans by allowing users to run boundless simulations in real time.

“We founded Rubikloud with the belief that purpose-built AI could be used to solve some of the most complex industry problems and we have spent the last seven years building a fantastic product that receives validation from global customers every day,” said Kerry Liu, CEO, Rubikloud. “We’re excited at the prospect of joining Kinaxis, which helps us bring our innovations to a much broader customer base at a faster pace than on our own. Not only that, being two strong Canadian companies we see great cultural synergy and look forward to working on the complex problems we know RapidResponse and concurrent planning can solve for customers.”

Terms of Agreement
Kinaxis will acquire Rubikloud for US$60 million in an all-cash transaction that is expected to close within 60 days. Based on Rubikloud’s current revenue and expense profile, the company’s fiscal 2020 revenue and Adjusted EBITDA guidance, as reiterated in its May 6, 2020 news release, remains unchanged. The transaction is subject to customary closing conditions.

About Kinaxis Inc. 
Everyday volatility and uncertainty demand quick action. Kinaxis® delivers the agility to make fast, confident decisions across integrated business planning and the digital supply chain. People can plan better, live better and change the world. Trusted by innovative brands, we combine human intelligence with AI and concurrent planning to help companies plan for any future, monitor risks and opportunities and respond at the pace of change. Powered by an extensible, cloud-based platform, Kinaxis delivers industry-proven applications so everyone can know sooner, act faster and remove waste. For more Kinaxis news, follow us on LinkedIn or Twitter.