10
Mar

Dialogue Launches an Automated Medical Assistant to Help Canadians Access Accurate and Up-to-date Information on COVID-19

MONTREAL, March 10, 2020 /CNW Telbec/ – In light of public health concerns regarding COVID-19 in Canada, Dialogue Technologies Inc. is leveraging its conversational technology to launch Chloe for COVID-19 (covid19.dialogue.co). An automated medical assistant, Chloe provides Canadians with access to the latest public health information and resources to provide advice to help prevent infection.  

Chloe, Dialogue's virtual automated assistant (CNW Group/Dialogue Technologies Inc.)
Chloe, Dialogue’s virtual automated assistant (CNW Group/Dialogue Technologies Inc.)

After hearing concerns from thousands of Dialogue patients looking for accurate and up-to-date information from public health authorities, Dialogue decided to develop and launch a free online service. Chloe offers the latest information from federal, provincial and territorial health authorities as the official response to the COVID-19 outbreak continues to develop.

For concerned Canadians looking for more information about COVID-19,Chloe will prompt users to answer a series of contextual questions to identify their location and understand potential risk factors, travel history or pre-existing medical conditions that might be associated with the spread of COVID-19. From there, Chloe will provide the latest publicly available information and resources including contact information for local health public units, prevention tips, as well as a list of affected countries and travel safety advisories. We encourage Canadians to continually check back with Chloe to ensure they have the most up-to-date information.

Chloe is available for all Canadians in all provinces and territories, offering up-to-date official guidance based on each user’s location.

Dialogue has decided to make this service and content management system open-source to allow Canadian health and government organizations to contribute up-to-date content as public health risks are reassessed and new information becomes available.

“In the wake of the global COVID-19 outbreak, we are looking to support public health authorities and ensure that Canadians are equipped with the best information they need to slow down the spread of infection.” – Alexis Smirnov, Chief Technology Officer, Dialogue

“Having helped the public during the H1N1 and SARS outbreaks, I’ve seen first-hand how the lack of accurate and timely information can impact the containment and mitigation of infection. The more informed the public is, the more likely it is to take preventative actions to stay healthy or consult with health care providers sooner to increase chances of full recovery.” – Dr. Daniel Lalla, MD, Dialogue physician

About Dialogue Technologies Inc.

Dialogue is the leading Canadian telemedicine provider pioneering virtual healthcare dedicated exclusively to employers who wish to improve the health and well-being of their employees and families. We drive real health outcomes through amazing healthcare experiences, an employee engagement playbook, and a relentless focus on patient safety and security.